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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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How to deal with angry online customers

Service Untitled

Keep in mind, for online issues, there’s no compassionate sales manager to speak with an angry customer to calm them down, nor is there an immediate way for a customer to find a resolution – that is unless you, as an online business, takes the responsibility of dealing with angry customers as a number one priority.

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Should You Go Back to School? | Men With Pens

Men With Pens

But clients for my content marketing services? Customer Service Tips (2) Reply Jeff April 7, 2010 at 6:52 am I have learnt a lot more in my year out in the real world than I ever did at university! I have a few small business people that I have met networking. Hmmmmmmm Go on guys, you’re the experts, tell me how to do it

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Sleep your way to the top | Men With Pens

Men With Pens

Your positive outlook, your attitude, and your customer service takes a hit. Things I didn’t get done that day, emails I meant to send, bills I haven’t paid, posts I haven’t written, product launch process – they all keep me awake in the wee small hours. Reply Go ahead. Leave a Comment!

2010 40
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Why You Should Travel Back Through Time | Men With Pens

Men With Pens

The Hell with Customer Service or Support Reply Vlad Dolezal ( @VladDolezal ) February 22, 2010 at 6:46 am Funny, I just did the same recently with my own blog. We respect your email privacy Well never rent, sell, or otherwise share information we collect, because thatd be a violation of everything we believe in. "I

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Three Reasons You Need to Convince Newbies They Need a Website.

Men With Pens

One friend refers you to someone who only has an email address, a generic address like annepottertherapist@mail.com. Would you search online for Anne Potter before writing her an email? People are seriously fed up with lousy customer service. They emailed me “You’ll have to buy from Amazon&#.

2010 40
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Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

It didn’t work at all as described and I emailed him to ask “did you actually use this or are you just selling it for the affiliate income?&# When I go to a website I don’t need to like the salesman, owner or customer service rep. I remember buying a product that someone I liked and trusted recommended.

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