Customer Service Education Etiquette Promotion 
Service Untitled
FEBRUARY 2, 2011
Culture is how an organization operates whether you chalk it up to customs, attitudes, or etiquette. I doubt there’s a customer service story about successful culture that does not include the examples of Zappos or the Ritz Carlton, but don’t we all want our own unique successful culture? There are no.
Service Untitled
JUNE 14, 2010
Service Untitled The blog about customer service and the customer service experience. Without accountability our customer service winds up with the grim consequences of empty promises, excuses and blaming others; most likely the customers. If I shop at Walmart for a pair of denim.
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Service Untitled
MARCH 22, 2010
Service Untitled The blog about customer service and the customer service experience. I didn’t notice much that was just kept in boxes or otherwise inaccessible to customers. Our educated staff. A system that makes special orders simple is a system that helps promote customer service.
Service Untitled
OCTOBER 26, 2010
Service Untitled The blog about customer service and the customer service experience. More than price, since companies vie for the best prices all the time, is to make truly lasting impressions in order to win customer loyalty. So what comprises quality customer service and how can we do it better?
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