Remove Customer Service Remove Discount Remove Purchasing Remove Travel
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Is your customer service “naughty” or “nice?”

Service Untitled

” There’s an organization who offers to refund the purchase price of a product if it doesn’t meet expectations, an entertainment promoter with a return policy, and even a popular credit card company that guarantees a refund on the full purchase price if it can not be returned. photo credit: kholkute.

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Zoe Ellis Moore Founder of Spaces to Places | Navigating the Changing Needs of Today’s Professionals: Trends in the Flexible Workspace Industry

Allwork

So there’s a traditional model and traditionally businesses, larger businesses have leased a property or they’ve purchased it, so they have got much more longer commitment to that asset. You might have to discount on price or do something. And I think this is where it’s really moved to hospitality.

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How to Launch (and Maintain) a Successful E-Commerce Business

Success

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? E-commerce platforms or email marketing services let you send automated marketing emails (perhaps a surprise discount code) to customers who haven’t purchased in 30 or 90 or 180 days.

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Four Social Media Strategies Small Businesses Can Use to Beat.

Andrea Kalli

For a major corporation, the cost of reaching a new customer and doing something special is outweighed by the returns coming in from their already large customer base. Instead of just thinking of your brand, your customers and clients are always thinking of the people behind the business. Go where they can’t.

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Three Reasons You Need to Convince Newbies They Need a Website.

Men With Pens

Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service. Your website can prove you’re not like the rest of the herd. But it has to be a good site. URL please?

2010 40
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Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

I guess it depends on the circumstances and size/importance of the purchase. Keep in mind that the article discusses the initial conditions required to be in place for a first-time purchase. Liking the author doesn’t factor into that first purchase anywhere. Trust before like, in all initial purchases and sales.

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