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DECEMBER 10, 2010

Ask your readers as you send out regular emails, what kind of information they want to learn. Take care of your customers and attract new ones. Take care of your customers and attract new ones. Give or send out coupons with a significant savings to give people a well-appreciated discount.

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MARCH 19, 2013

Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” Yet, shoppers can be a forgiving lot if customer service personnel are at the job and eager to please, but that doesn’t seem to happen much at Walmart.

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Make or Break Moments

AUGUST 7, 2010

I first learned about Treasure your Customer Day from Entrepreneur magazine in 2006. Here is a blurb from a blog written in 2005 about Treasuring your Customers written by Kirsten Osolind : August 7 marks “Treasure Your Customers Day.&# But it certainly didn’t start there.

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MAY 6, 2014

If we listen carefully, we learn what our customers need because they will tell us either directly or indirectly, and in order to engage new customers, we often depend on word of mouth and our reputations. We listen to them, and we learn.

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JUNE 23, 2011

Some businesses offer substantial discounts, contests, drawings, entertainment, and treats for children or even pets. There is no need to go broke on a customer appreciation day; just don’t be Ebenezer Scrooge either. Be sure to greet customers and learn their names, and be sure to thank everyone for attending your event.

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Men With Pens

FEBRUARY 21, 2010

We should revisit our knowledge, then and now, and see how much we’ve learned. So, did your youngest daughter learn to type with 10 fingers? The Hell with Customer Service or Support Reply Vlad Dolezal ( @VladDolezal ) February 22, 2010 at 6:46 am Funny, I just did the same recently with my own blog. My readers?

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Men With Pens

JANUARY 10, 2010

Unlike the person who seems mentally permalinked to 1994, I’m constantly learning new things at a tremendous pace, mostly just because I love it. Too many want to turn this critical aspect of their business over to others, without learning even the slightest part of it. What are the learning lessons?

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