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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. These steps can help you deliver superb customer service.

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Is Your Business Blogging?

The Small Business Blog

then you should most definitely consider having a blog. However, a recent survey revealed that only a third of businesses recognised this. Is Your Business Blogging? by Stefan Töpfer on Jun 09, 2010 If your small business has a website (which it should!) Digg Furl Netscape Yahoo!

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SaaS for Very Small Businesses – Show Me the Money | THE SMALL.

The Small Business Blog

But there is another definition that is largely being overlooked: Software that allows a company to conduct it’s everyday business, supporting most of the core, fairly standard business processes any company performs repeatedly. Digg Furl Netscape Yahoo!

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Small Business News World Round-up – 2009/12/08

The Small Business Blog


 Small Firms are growing but still need support to sustain a full recovery : More than half of businesses have resisted the worst of the recession by innovating, creating new products and services, according to a new survey by the Federation of Small Businesses (FSB) and ICM. Digg Furl Netscape Yahoo!

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