Cubicle Customer Service FAQ Learning 
Men With Pens
NOVEMBER 17, 2009
That’s why I’m learning not to look at the end product (at the goal) but focus on the steps to get there, picturing the actions I’ll take to reach the success and that way I’m already successful because I’m acting and living out my dreams. Yesterday I learned it’s not going to happen any time soon.
Men With Pens
MARCH 14, 2010
So they try to be do-it-yourselfers, learning from blogs, ebooks, and other sources of free information. Kelly Erickson of Maximum Customer Service (www.maximumcustomerservice.com) does these kick-ass web audit reports on customer experience and works with me now when we create our drive-by critiques.
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