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Service Untitled» Blog Archive » Building customer relationships.

Service Untitled

If the customer is a high value consumer, a customer care professional may send out a Home Depot gift card. A customer service applicant might be asked, “If you worked at American Express, how would you give a hug to a card member over the phone?&#

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Service Untitled» Blog Archive » Rewarding Volunteers

Service Untitled

Gift cards. Your volunteers might appreciate gift cards either for your services or for other services/products (i. a nice gift card to a national restaurant chain). Alternatively, a quick (personal) phone call from someone high up at the company can make a lasting impression as well. And not so well?)