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5 Ways To Save Money On Hiring Quality Talent In 2024

Allwork

You’re looking at budgets for 2024 and your company needs to meet stringent deadlines to deliver products or services faster and more effectively than ever before. These benefits can be purchased at a discounted rate available to the freelance community from their platform providers. Does this situation sound familiar?

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The “WOW” of customer service

Service Untitled

There’s nothing more stimulating to get me to pull out my credit card and make a purchase than a particular customer service person who just has that “WOW’ affect. Of course it starts with their knowledge of their product and the initial impression they impart upon us at that very first encounter.

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Google enters into customer service industry with Trusted Stores Program

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Critics are saying that Google has entered into the customer service arena which in the past directly contradicts their automated tech abilities and less than stellar customer-centric talents. The Google Trusted Stores Program will rate online stores on their delivery of an overall customer experience.

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Getting back to the basics of effective customer service

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No matter how quickly technology continues to dazzle us with innovative ways to contact our customers, understand new products, or strive to make purchasing convenient and quick, satisfied customers and our future relationships with them are what keeps our businesses growing. Can you think win-win ?

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The top ten retailers for best customer service

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The National Retail Foundation along with American Express listed the top ten retailers for best customer service selected by shoppers in their sixth annual Customers’ Choice Survey. The survey encompassed consumer attitudes toward retailers’ customer service and how retailers promote best practices.

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E-Receipts vs. Paper Receipts

Eco-Office Gals

The process of making a transaction at a retail store and receiving a thermally printed receipt is so familiar that customers may think it is the only way to get a record of their purchase of products or services. E-receipts solve these and other customer service problems. photo by: ben_osteen.

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Is your customer service “naughty” or “nice?”

Service Untitled

The same kind of question arises when an organization charges less for a product online than if you actually walked into the store? photo credit: kholkute. Who wouldn’t question why a return policy for the same online store would be 45 days, but the in store return policy is only 30 days?