Remove Credit Card Remove Customer Service Remove Learning Remove Organization
article thumbnail

‘WOW’ customer service has to be reliable and consistent

Service Untitled

With the convenience of online browsing, the possibilities are endless, but how will our online retailers handle customer service? The customer service representative was exceptional and spent the time trying to figure out what replacement cushions would have the best result. And so the shopping begins.

article thumbnail

44 Ways to Kick-Start Your New Year

Success

I’ve learned that my daily choices make a big difference in my long-term happiness. I often think I need new clothes, but when I clean out or organize my closet, I realize I have lots of options and everything I need at my fingertips. Cut up credit cards. Haziq , via Twitter. Have gratitude. Write a not-to-do-list.

Mentoring 345
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Do consumers who spend more get better service?

Service Untitled

If we listen carefully, we learn what our customers need because they will tell us either directly or indirectly, and in order to engage new customers, we often depend on word of mouth and our reputations. Take for instance the complicated world of credit cards. We listen to them, and we learn.

article thumbnail

How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

Whether you’re a coach, VA, or other service professional when you work one-on-one with your high-end clients you need to develop the “VIP experience” so that your clients feel that they are more than “just another client”. Credit Card Authorization Form: you want to get paid, right?

article thumbnail

Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.

article thumbnail

Benchmarking Customer Expectations - What’s the Right Yardstick?

Small Business CEO

When you pay your doctor bill, do you compare that process against other doctors, or do you think about being able to pay your credit card bill online? Health care organizations get compared by consumers to their auto insurance company, their bank and their cell phone companies. Can your client look at its transactions online?

article thumbnail

Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. And really learning that practice of discipline to make sure that your time is productive?

AT&T 72