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The New Role of the Executive Assistant

Worxbee

This Build Remote article reveals a list of companies that are sticking with remote work, with big names such as Twitter, JP Morgan, Verizon, and Deloitte among them. . Of course, that changes with a Virtual Executive Assistant. Time to re-think assistant roles. For others, it’s the social aspect.

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Don’t hold back AT&T customer service agent

Service Untitled

Of course ,we all agree that customers can be incredibly rude. It all goes back to the careful hiring of employees, the training of employees, and the positive support from supervisors to CEO’s. Stressed employees have poor self-esteem and are absent more often which leads to higher medical and legal costs.

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Service Untitled» Blog Archive » Perception is key to customer.

Service Untitled

Let’s take the example of waiting in a Verizon store for the next available agent. Through training, monitoring, coaching, practice and new policies, employees understand that customers are driven by what they think about a business or service, and we want them to see positive perceptions.

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