Service Untitled

FEBRUARY 27, 2012

Now this is where surveys commonly get confusing. Surprisingly small banks and credit unions only lost 0.9 percent of customers compared to 8.8 percent of customers lost in 2010. Of course, there is always more to consider.

Customer Service 40

Customer Service Credit Card AT&T 2010 40

Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Selling a digital product, such as a book or an online course is far simpler. Plug some of your customer archetypes into these tools and see what related terms come up. Launch a survey.

Social Media 288

Social Media Email Google Interviewing 288

Service Untitled

AUGUST 24, 2010

Service Untitled The blog about customer service and the customer service experience. Examples of perks awarded for poor customer service can include coupons, discounts, free upgrades, travel miles, free hotel accommodations, movie tickets, and the list goes on.

Customer Service 40

Customer Service Credit Card Travel Fax 40

Service Untitled

SEPTEMBER 3, 2010

Service Untitled The blog about customer service and the customer service experience. It’s a powerful way of servicing for us, and American Express continues to provide extraordinary care and service for our customers which hasn’t wavered for 160 years.

Interviewing 40

Interviewing Customer Service Credit Card Promotion 40