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A Telephone Etiquette Test

Ian's Messy Desk

If your phone system shows internal vs. external calls, alter your greeting appropriately. Saying “hello&# may be quick, but it’s not useful. At the very least, answer with your name. A better greeting could be, “Thanks for calling Happy Camper, Inc., Harvey Trailer speaking.&# and 9:00 p.m.

Etiquette 100
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How to stop procrastinating

Ian's Messy Desk

And it doesn’t necessarily mean one feels transformed internally. The final point states: Procrastinators can change their behaviour—but doing so consumes a lot of psychic energy. It can be done with highly structured cognitive behavioural therapy. Psychology Today Can procrastinators change ?

2007 100
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How to Manage the Rush Jobs

Ian's Messy Desk

Meanwhile, you’ve skipped lunch, a courier is waiting on a delivery from you and the intern is hovering, looking for approval on the next step. .&# Fifteen minutes later another manager comes by looking for last-minute help with a PowerPoint presentation. Here’s four tips: Show how much is on your plate.

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8 Ways to Calm Nerves When Give a Speech

Ian's Messy Desk

Comment by Richard | RichardShelmerdine.com on April 29, 2010 @ 5:02 am Trackbacks Stress, Anxiety, and Internal Warfare Overcome fear of Public Speaking | SPIRIT Leave a comment Subscribe to blog posts by Email The Essential Motivation Handbook The Zen Habits Handbook for Life! Smile as you go onto the stage.

Stress 100
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Public Speaking Skills

Ian's Messy Desk

Comments As a Toastmaster for Toastmasters International your tips are excellent ones. Why not leave a comment below and continue the conversation, or subscribe to my feed and get articles like this delivered automatically to your feed reader. I’ll throw out a couple more to your readers: 1. Avoid the dreaded “um&#.

Skills 100
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The E-tiquette of E-mail

Professional Assistant Blog

Your company may have a policy on how they want you to address people in external business e-mail. Your company may have a strict policy on what they want you to include in the signature line and what it should look like, but generally you would include your name, title, company name and address, telephone and fax number. Who are you?

2008 100