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Five Tips for Great Speeches

Ian's Messy Desk

Organize a simple outline – Some variation on the following three points will always form a coherent presentation: This is where I was. Lighten up… if you can – Humour can go a long way to keeping the listener’s attention. Or, if you prefer, you can subscribe to my blog posts by e-mail. Thanks for visiting! This is where I am now.

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A Telephone Etiquette Test

Ian's Messy Desk

While forms of technology are making inroads into the communication process, the telephone is still an important source of contact with people. Test you telephone skills with this simple quiz: How quickly should you pick up a ringing phone? Set up your voice mail to answer after the third ring. Get the information up front.

Etiquette 100
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How to be an Effective Mentor

Ian's Messy Desk

The successful protégé -mentor cycle requires that the protégé move on and the relationship either ends ortakes a different form. Don’t: Don’t give up right away if your protégé initially resists your help. .� Be prepared for the relationship to end. They may not recognize the value of what you have to offer.

Mentoring 100
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The 12 Privacy Tips of Christmas

Ian's Messy Desk

Ask to use other forms of identification. Follow up with creditors if bills don’t arrive on time. Tear/shred receipts, copies of credit applications, other documentation containing personal information, don’t just throw it in the garbage. Do not provide a Social Insurance Number unless absolutely necessary.

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Making Your Words Count

Ian's Messy Desk

Do you speak up when you have something to say, or do you hesitate and not say anything? No matter how confident or competent we are, being a good communicator gives us a leg up for successfully dealing with a variety of challenges and situations encountered every day.

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8 Ways to Calm Nerves When Give a Speech

Ian's Messy Desk

These tips will show you how to recycle your stress into a positive form that will help you become a better presenter. Try some of the following exercises next time you’re waiting for your turn to stand up and speak: 4) Breathe When your muscles tighten and you feel nervous, you may not be breathing deeply enough.

Stress 100
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8 Simple Ways to Encourage Others

Ian's Messy Desk

I find the act of talking and thinking can fire up the engines (roar!). When you acknowledge what’s important to others, you provide a form of affirmation and validation about who they are and what they’re doing. These magical Words of Encouragement at the right time can make all the difference between “keep going” and “give up”.