Men With Pens

JUNE 27, 2010

Your positive outlook, your attitude, and your customer service takes a hit. We respect your email privacy Well never rent, sell, or otherwise share information we collect, because thatd be a violation of everything we believe in. "I I think we’ve all arrived at a very special place. Powered by frugal

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Men With Pens

FEBRUARY 21, 2010

The Hell with Customer Service or Support Reply Vlad Dolezal ( @VladDolezal ) February 22, 2010 at 6:46 am Funny, I just did the same recently with my own blog. We respect your email privacy Well never rent, sell, or otherwise share information we collect, because thatd be a violation of everything we believe in. "I

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Men With Pens

JANUARY 10, 2010

Listening to Experts is Expensive When new business owners believe faulty information they find on the web, it costs them a great deal. Having had a recent experience with newspapers and reporters, I’ve seen first-hand just how much inaccurate, non-factual information gets splattered up by people who are supposed to do better.

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Men With Pens

MARCH 9, 2010

Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service. And look how much more information you can put on a website that you can’t put in a Yellow Pages ad.

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Men With Pens

MARCH 14, 2010

So they try to be do-it-yourselfers, learning from blogs, ebooks, and other sources of free information. That’s great, but here’s are the problems with that kind of thinking: You have to figure out how to apply that information to your business. The information was valid. You’ll need the time to figure it out.

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Men With Pens

NOVEMBER 17, 2009

The reason I was willing to confess was because I realized I was putting a client relationship at risk – and because I cannot abide bad customer service, I also realized that I needed to address this issue. It’s in our comment policies. As for the tone… I have no problem with differing opinions on this blog.

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Men With Pens

MAY 19, 2010

They work on projects, they do their own customer service, their own customer management, their marketing and networking, their project scheduling, admin and bookkeeping. I believe in quick customer service and whenever my clients shoot me an email I promptly reply. They have to stay on top of everything.

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Men With Pens

MAY 9, 2010

Yeah, okay, so using a questionnaire to gather information from a client isn’t a mystic legend, but it does work. Why You Should Use a Questionnaire Questionnaires don’t just work for web copywriting services. Most of the time, that questionnaire gets us all the information we need to rock the client’s world.

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