Andrea Kalli

APRIL 6, 2010

While ten years ago, managing email could have been a secondary consideration, today it is absolutely vital to keep customers and clients in the loop through rapid, prompt email support. Of course, the level of care and attention that you need to devote to customers ultimately depends on your business model.

Email 100

Email Management Microsoft Outlook Social Media 100

Andrea Kalli

MAY 6, 2010

Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task. When customers have questions or concerns, you need to respond quickly. Best of all, you can handle customer service via Twitter on your mobile!

Twitter 100

Twitter Social Media Microsoft Outlook Customer Service 100

Andrea Kalli

JUNE 18, 2010

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service.

Social Media 100

Social Media Twitter Microsoft Outlook Customer Service 100

Andrea Kalli

MAY 14, 2010

Internet Marketing Promotion Services and Website SEO Services -- Topsy.com May 14th, 2010 at 2:51 pm [.] Complete the New Client Questionnaire Subscribe to the Blog by Email Subscribe to the Blog by RSS 10 Most Popular Posts More silly little alt code symbols for Twitter - 35 comments Time to Jazz Up Your Website Social Buttons? -

Training 100

Training 2010 Social Media Microsoft Outlook 100

Andrea Kalli

JUNE 17, 2010

Complete the New Client Questionnaire Subscribe to the Blog by Email Subscribe to the Blog by RSS 10 Most Popular Posts More silly little alt code symbols for Twitter - 35 comments Time to Jazz Up Your Website Social Buttons? - training , what skill is most needed by virtual assistant , www.virtual-2010.com

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

JUNE 17, 2010

Complete the New Client Questionnaire Subscribe to the Blog by Email Subscribe to the Blog by RSS 10 Most Popular Posts More silly little alt code symbols for Twitter - 35 comments Time to Jazz Up Your Website Social Buttons? - training , what skill is most needed by virtual assistant , www.virtual-2010.com

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

MARCH 25, 2010

For a major corporation, the cost of reaching a new customer and doing something special is outweighed by the returns coming in from their already large customer base. Rather than reaching out to potential customers through social media, they favor a mass media approach — banner ads, pop-ups, and email lists.

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100