The Small Business Blog

OCTOBER 11, 2007

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Men With Pens

JANUARY 10, 2010

Every business owner should put all his energy into social media and making sure people like him. He buys courses in how to use social media because he thinks clients must like him. There’s an ebook for sale – the very one I seem to be looking for. Sales will follow if people like you.

2010 40

2010 AT&T Social Media Twitter 40

Men With Pens

MARCH 14, 2010

So they try to be do-it-yourselfers, learning from blogs, ebooks, and other sources of free information. Kelly Erickson of Maximum Customer Service (www.maximumcustomerservice.com) does these kick-ass web audit reports on customer experience and works with me now when we create our drive-by critiques. Powered by frugal

2010 40

2010 AT&T Expenses Social Media 40

Men With Pens

MAY 19, 2010

They work on projects, they do their own customer service, their own customer management, their marketing and networking, their project scheduling, admin and bookkeeping. Limit your social media activity and try not to be omnipresent all the time. They have to stay on top of everything. Go on a wild rampage.

2010 40

2010 AT&T Email Customer Service 40