Andrea Kalli

MARCH 25, 2010

For a major corporation, the cost of reaching a new customer and doing something special is outweighed by the returns coming in from their already large customer base. With a personal approach, you will quickly pick up customers and clients that are otherwise left staring at big company advertising.

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100

The Small Business Blog

NOVEMBER 17, 2009

Community for small business outsourcing and cost control. Copyright © 1994-2010 Winweb® · All rights reserved. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? Build your own network!

Suppliers 100

Suppliers 2009 2007 2008 100

The Small Business Blog

NOVEMBER 1, 2007

Community for small business outsourcing and cost control. Copyright © 1994-2010 Winweb® · All rights reserved. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? E-Mail me or follow me.

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2007 2008 2009 2006 100

Men With Pens

JUNE 27, 2010

It only takes a few seconds to curse under your breath and fix the little ones, sure, but those wasted moments add up to big costs over the year. And you might make a big mistake one day that costs you a lot, like deleting a critical file by accident. Your positive outlook, your attitude, and your customer service takes a hit.

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2010 AT&T Health Stress 40

Men With Pens

FEBRUARY 21, 2010

The Hell with Customer Service or Support Reply Vlad Dolezal ( @VladDolezal ) February 22, 2010 at 6:46 am Funny, I just did the same recently with my own blog. How to Cut Your Losses and Move On – Sunk Costs Reply Ben Bush ( @benbush ) February 22, 2010 at 7:33 am I know what mean about reading over long-forgotten posts.

Travel 40

Travel 2010 AT&T 2006 40

Men With Pens

JANUARY 10, 2010

Listening to Experts is Expensive When new business owners believe faulty information they find on the web, it costs them a great deal. Like I told someone last week: “If you don’t know the first thing about automobiles, a tuneup might cost you $2500.&# But why would they doubt you? Nothing good would have come from it.

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2010 AT&T Social Media Twitter 40

Men With Pens

MARCH 14, 2010

Those screw-ups cost you money. Kelly Erickson of Maximum Customer Service (www.maximumcustomerservice.com) does these kick-ass web audit reports on customer experience and works with me now when we create our drive-by critiques. It’s better to hire a consultant. The woman has five degrees, for pete’s sake!).

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2010 AT&T Expenses Social Media 40

Men With Pens

MARCH 9, 2010

Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service. I market my services in a much more professional and efficient manner. But it has to be a good site.

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2010 AT&T Email Google 40