Confidence Customer Service Holidays Survey 
Success
MARCH 13, 2022
In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. Successful businesses S.I.T.
Service Untitled
AUGUST 8, 2011
Customers are empowered with online resources to share opinions. It can happen anytime of day, night or special holiday; the new reality is for businesses to reaffirm good client communication and show the public that we really do care. What are the golden rules of knock-down, kick-butt, customer service? Whether we.
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Service Untitled
JULY 7, 2011
That McDonald’s motto “I’m Lovin’ It&# didn’t have much influence on the June 30 Consumer Reports’ survey where 36,700 subscribers made a total of 98,000 visits to 53 fast-food chains. Good service valued over good food? Empathica, a customer service management firm, surveyed 3,000 U.S.
Service Untitled
APRIL 12, 2011
Keep in mind, for online issues, there’s no compassionate sales manager to speak with an angry customer to calm them down, nor is there an immediate way for a customer to find a resolution – that is unless you, as an online business, takes the responsibility of dealing with angry customers as a number one priority.
Service Untitled
JANUARY 7, 2014
Pink (signed by the author himself) to all of our employees at A Small Orange as part of our holiday gift package. As a very service-centric company, we wanted to illustrate the fact that sales isn’t what it used to be and isn’t all about conning people into making a buying decision they otherwise would be against.
The Small Business Blog
OCTOBER 26, 2009
Businesses plan low-key parties this season : With the start of the holiday season weeks away, many small business owners are planning holiday parties for employees and clients despite the still wobbly economy. The future of our city is small business development,&# said Hall, 45.
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