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The “WOW” of customer service

Service Untitled

There’s nothing more stimulating to get me to pull out my credit card and make a purchase than a particular customer service person who just has that “WOW’ affect. His thoughts are organized; he has been well-trained, but more than that he has practiced with his teachers and rehearsed with his peers.

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106 Thoughts on Overcoming Overwhelm in a Freaked-Out World

Stephanie LH Calahan

Thanks to Peter Coombs of FRONTLINE Training & Consulting 8. LONG TERM SOLUTION: learn strategies for increasing your time management skills, physical endurance and self-confidence. You will be asking others to move out of the way as you roll forward with increased skills and confidence!

AT&T 100