Customers Rock!

OCTOBER 18, 2011

Harry is with Useful Social Media , and I will be presenting at their New York Conference on Social Media and Customer Service next week. Plus, Harry interviewed me about my book, The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers.

Social Media 100

Social Media Customer Service Policies Twitter 100

Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Now you have a general idea of what you want to sell, so it’s time to get to know your ideal customer and what they want. Set up interviews. Talk to potential customers.

Social Media 258

Social Media Email Google Interviewing 258

Make or Break Moments

APRIL 14, 2010

p.s. Yours truly will be presenting a workshop on Creating an Effective Marketing Strategy using Social Media. Here is a PDF of the marketing materials for the conference. For more information visit SA-consulting group.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

MARCH 21, 2010

This section is about working at the coalface of social media. Is this earned media? How important is brand in the social media space? Influence Much is made of influence, but what does “influence&# mean in social media? Getting to work They say that the best approach to social media is dive in.

Social Media 100

Social Media 2009 Customer Service 2010 100

Service Untitled

MARCH 22, 2010

Service Untitled The blog about customer service and the customer service experience. The store also hosts meetings in its conference center to encourage people interested in particular topics surrounding photography and video recording to come to their store and share what they know with others. At a local.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

Make or Break Moments

MAY 6, 2010

It was a wonderful conference! Rita Singh Founder of Elite Women Around The World Deborah Chaddock Brown said, Thanks for the visit and the comment, Rita. Deborah Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Collaborate 100

Collaborate Customer Service 2009 2008 100

Service Untitled

JUNE 24, 2010

Service Untitled The blog about customer service and the customer service experience. and after a quick email exchange, John was nice enough to agree to an interview. Here’s the interview with John. Customer service must go above and beyond what the end-user might expect.

Interviewing 40

Interviewing Customer Service 2010 Etiquette 40