Company Customer Service Etiquette Social Media 
Service Untitled
JANUARY 28, 2014
Employees are not automatically entitled to being paid if they can’t get to work, and those policies should be clearly explained in staffing contracts or the company handbook. Possibly Related Posts: The top remedies to quell ‘customer rage’ In the world of social media, where consumers publicly speak.
Service Untitled
JULY 15, 2011
It used to be the only way to make a profound impact with a consumer complaint when no one would listen, was to send a registered letter to the company headquarters. Social media, namely Facebook and Twitter get unhappy customers attention. Start with the traditional customer service steps first.
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Service Untitled
JUNE 30, 2010
Service Untitled The blog about customer service and the customer service experience. Consider using social media the same way. When you enter the world of social media, service or product problems can immediately become public discussions.
Service Untitled
FEBRUARY 2, 2011
Culture is how an organization operates whether you chalk it up to customs, attitudes, or etiquette. It’s difficult to define because every business has a culture, but how effectively does it serve a company, and if we want to transform our culture can we really do it? Do we want to deliver a better or different product?
Service Untitled
OCTOBER 1, 2010
Service Untitled The blog about customer service and the customer service experience. The International Customer Association began Customer Service Week in 1988, and in 1992 Congress proclaimed Customer Service Week a nationally recognized event. Compare it to your house.
Service Untitled
JUNE 29, 2011
Front-line customer service representatives impact our everyday lives. Why then, are service people often treated as among the lowest paid in many organizations? Why then, are service people often treated as among the lowest paid in many organizations? Praise jobs well-done and new initiatives that were successful.
Service Untitled
MAY 26, 2010
Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Exceptional Customer Service Starts at the Top – Are You Setting a Positive Standard? Want to meet Biggby Bob? When Wachovia.
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