Service Untitled

SEPTEMBER 17, 2010

Also, customers complained most items were more expensive than other competing stores. He also is putting an end to continuous discounting which he claims has conditioned consumers to become perpetual bargain hunters. It’s amazing what you learn about doing things right when you experience a business doing it wrong!

Customer Service 40

Customer Service Clothes Etiquette 2010 40

Andrea Kalli

AUGUST 17, 2010

We have all seen the checks and transfers on offer for search masters – the folks behind the top ‘cars’, ‘clothes’, and ‘diet’ search terms – but have we ever considered the alternatives? For many, that alternative is local search.

Social Media 100

Social Media 2007 International Microsoft Outlook 100

The Small Business Blog

APRIL 1, 2008

Skills needed: You will need to be very good at graphic design and it will help if you know how to print T-shirts already, although you could learn. The set-up cost for this business is one of the more expensive ones due to all the equipment that will be required. Notes: Customer retention is the key to success in this industry.

2008 100

2008 UPS 2007 2009 100

Men With Pens

JANUARY 21, 2010

But what I tell people are four scenes from the last six months that sum up what I’ve learned better than I can spell it out: Exhibit A: The High Style The man I was listening to spoke with a strong British accent. As if getting them on the phone is too expensive, like it used to be. Live and learn. Exhibit C: Too Smart Mike T.

2010 40

2010 AT&T Interviewing Learning 40

Men With Pens

DECEMBER 13, 2009

You put hours of effort and study into learning a certain subject inside and out. You probably can’t remember when you last put the knowledge you learned in university to work in your everyday business affairs. You’ve probably forgotten half of what you learned, too. I didn’t pay attention to what I’d learned.

2009 40

2009 AT&T Learning Resume 40