Clothes Cubicle Holidays Phones 
Service Untitled
OCTOBER 2, 2012
It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations.
Men With Pens
JANUARY 7, 2010
Dress in comfortable clothes (I recommend Hawaiian shirts). Answer the phone now and then. If you turn white and get all knee-wobbly at the thought of picking up the phone and introducing yourself to a prospective client, keep your day job. Over the holidays, my husband had paid time off and I was still typing away.
On The Job
NOVEMBER 7, 2008
For so long, politics and what Sarah Palin spent on her clothes and which foot Joe Biden shoved in his mouth were topics of conversation around the cubicles of America. If we start now, we can totally create a lifesize model of Santa Claus made of paper clips by the holidays. I say we get rid of the phones.
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