Customers Rock!

APRIL 14, 2010

We had a great discussion around listening to customers, gathering social media feedback and turning it into action inside of a company, and of course we talked about the NetPromoter score and how to use it strategically. Countless reports and case studies have proven this linkage. Recently on Customers Rock!

Social Media 100

Social Media 2007 2008 2009 100

Success

FEBRUARY 26, 2024

Edwards has provided guidance and expertise for several dominant health care systems, including HCA Healthcare and Tenet Healthcare, and works closely with executives on organizational and operational assignments, such as compliance issues, operation strategies, policy changes, capital funding, patient safety and administrative procedures.

2024 243

2024 Mentoring 2023 International 243

Men With Pens

JULY 11, 2010

I started a thread on LinkedIn last week asking, What is the best answer to the question How do you measure ROI from social media? I was quite surprised to get back a slightly patronising answer that explained I needed to understand that social media was social. Thanks for raising the tough questions.

2010 40

2010 Social Media AT&T Goals 40

Stephanie LH Calahan

MAY 20, 2011

For example, if you have a video, you can use the whole video or clips, you now also have access to just audio, you can transcribe what you have and that can be used for articles, blog posts, social media content and posts, and as a manual to go along with your course. Repurposing: Soc Media To Articles To Books. Creative use?

Social Media 100

Social Media PowerPoint Facebook Gifts 100

Men With Pens

DECEMBER 6, 2009

It was free because it was idle; it wasn’t supposed to be the sort of business expertise that many companies would shell out good money for in the form of a consultant. Having said that, it could be worth a case study. I’m not convinced that all bloggers everywhere are simply marketers in content form.

2009 40

2009 AT&T Retirement Twitter 40