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Service Untitled» Blog Archive » Customer loyalty and Toyota

Service Untitled

Bob Carter, group vice president and general manager of Toyota Motor Sales, USA stated, “We launched this program to expand the focus on our customers, and thank them for their loyalty by adding value to our products.&# You can leave a response , or trackback from your own site. It only has 34,000 mile on it, because I walk to work.

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Service Untitled» Blog Archive » Minimum Service Charges

Service Untitled

I stumbled upon your blog from the Perfect Apology website ( [link] ), which I visited because I was looking for customer service case studies. Unfortunately though it’s probably more likely a case of a buiness that never really has given thought to the concept of the long-term value of your average customer.