Case Study Customer Service Networking Proposal 
Customers Rock!
MAY 5, 2011
It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet). But customer service is not enough.
The Small Business Blog
NOVEMBER 23, 2009
Build your own network! Small-Business Case Study: Can Crispy Green Go National? The proposed agency is called the Consumer Financial Protection Agency, which is intended to protect consumers from making risky financial decisions. E-Mail me or follow me. Community for small business outsourcing and cost control.
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