The Talbott Hotel, Chicago
Practically Perfect PA
MARCH 11, 2014
Now that is customer service! During the 10 minutes I had to wait for my room I was able to rest my travel weary body on one of the comfortable sofas next to the open fire in the lobby area. In fact the lovely receptionist even apologised for keeping me waiting 10 minutes so that they could check the room was ready for me.
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