ProAssisting Blog

NOVEMBER 22, 2023

They effortlessly navigate a spectrum of responsibilities, from managing calendars and scheduling appointments to orchestrating complex projects across various domains. Actively seeking new tools and software, attending workshops, and engaging in online courses display an eagerness to evolve with the digital landscape.

Negotiating 650

Negotiating Project Management Collaborate Skills 650

Make or Break Moments

APRIL 14, 2010

p.s. Yours truly will be presenting a workshop on Creating an Effective Marketing Strategy using Social Media. Almas Jiwani , President of United National Fund for Women, Ontario Canada. For more information visit SA-consulting group. Here is a PDF of the marketing materials for the conference.

Customer Service 100

Customer Service 2010 2009 2008 100

Office Dynamics

APRIL 2, 2015

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. Excellent calendaring skills. Customer-service focused. Over the years, I have collected more than 300 ideas. Accountable.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Make or Break Moments

MARCH 11, 2010

Past Ego to Reach CustomersMake it Easy for Customers To Find You12 Customer Service LessonsEffective Communication Builds Customer RelationshipsUSAA Customer-First Approach to BusinessCustomers Look for PersonalizationCreate a Visual for Your [.] » makeorbreakmoments.com said, [.]

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 2, 2010

For those of you in the NE Ohio region – I’ll be conducting a new series of hands-on workshops, once a week for four weeks on LinkedIn, Twitter, Facebook and Creating a Strategy starting next week.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

APRIL 30, 2010

I have put together a Customer-Focus Social Media Strategy workbook that I offer FREE to help get you started. This is a workshop that I am invited to give on a regular basis and because I know you can’t come to Ohio and hear me speak, I have created a couple audio files that will walk you through each of the pages in the workbook.

Social Media 100

Social Media Customer Service 2009 2010 100

Make or Break Moments

JANUARY 29, 2010

I am presenting a series of four workshops on Social Media scheduled to begin February 10 and follow for three additional Wednesdays. I changed my account and paid for premium service thinking that maybe there was a glitch in the free service. It included another customer service address to contact.

Social Media 100

Social Media Customer Service 2009 2008 100