Make or Break Moments

JUNE 4, 2010

So have your purchased your name as a URL? It was almost free. I set up a Wordpress.com blog and with the exception of the $9.95 at Name Cheap to buy my name, it just cost me the time it took to put it together. What have you done with it? Share your examples here. I’d love any suggestions for how to make the site better.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

JULY 9, 2010

saw an opportunity to help business owners by purchasing and maintaining the mainframe and allowing businesses to have Jim’s business do the computer work. is celebrating their 35th year in business. is celebrating their 35th year in business. Jim Rutledge, Sr.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 20, 2010

During his final year of baseball with the Cincinnati Reds I attended all of the home games, purchasing a bleacher ticket and sneaking my way down to the seats behind home plate. I once dated Johnny Bench. Now “dated&# is a relative term. I’d come early to watch the warm ups and stay for the game.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 11, 2010

“Oh yes, it was a great experience.&# “What made it so great?&# “I’m not sure, but I just felt good about my purchase.&# How do you make your customers feel? “Did you like shopping at the XYZ Store?&# we might ask them.

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

JANUARY 7, 2010

I learned today from CustServ that the cost of lost customers equals 338.5 Further investigation from CustServ’s blog led me to the article from Genesys that shares the details of the customer service survey of 16 countries. What can you do to turn prospects into customers. BILLION a year !

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 9, 2010

She remembered her customers – knew what they liked. She hollered out one day a couple months ago “Deb – the hoola hoops that you wanted just came in – they are on aisle two.&# I had mentioned wanting to purchase a bunch of hoola hoops for another friend of mine LAST FALL and yet she remembered.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

MAY 11, 2010

I have been going and doing my weight training three times a week and the cardio bike thing ever since. As a customer – it isn’t my speciality, so I don’t question, I just continue on. As a customer – I’m excited. No change. No change in the routine. I think I should be afraid; very afraid.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 25, 2010

As was my practice during my visit, I kept an open ear to the customer conversations to see how the customers were treated and to critique the sales conversation. Were they suggesting a second pair purchase? The owner clearly doesn’t care about this store or these customers. We get paid either way.&#

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

JUNE 4, 2010

Ever since his book Tribes came out and he invited the hale and hearty to purchase his book sight unseen two months before publication and join his TRIIIBES ning and band together – I have been a fan. On June 14, 2010 at 8pm est – Linchpins around the globe will unite to share, network, connect and collaborate.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

JANUARY 29, 2010

I changed my account and paid for premium service thinking that maybe there was a glitch in the free service. It included another customer service address to contact. This is my first time using their service and could have been a long and mutually beneficial relationship as I am now using their premium service.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

MAY 20, 2010

Isn’t the goal to make it easy for our customers/prospects to do business with us? If more and more use mobile devices to research, connect and purchase then shouldn’t that mean that our priorities need to shift when it comes to developing a mobile version of our website? You Betcha! So what is the first step?

Customer Service 100

Customer Service 2009 Social Media 2008 100

Andrea Kalli

JUNE 18, 2010

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service. Want To Link To This Article? Andrea I know, I know.it

Social Media 100

Social Media Twitter Microsoft Outlook Customer Service 100

Andrea Kalli

MAY 6, 2010

Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task. When customers have questions or concerns, you need to respond quickly. Best of all, you can handle customer service via Twitter on your mobile!

Twitter 100

Twitter Social Media Microsoft Outlook Customer Service 100

Andrea Kalli

MARCH 25, 2010

For a major corporation, the cost of reaching a new customer and doing something special is outweighed by the returns coming in from their already large customer base. You should always perform due diligence before buying goods or services from anyone via the Internet or offline. Go where they can’t. Andrea I know, I know.it

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100

Andrea Kalli

APRIL 6, 2010

You should always perform due diligence before buying goods or services from anyone via the Internet or offline. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below. Want To Link To This Article? Andrea I know, I know.it

Email 100

Email Management Microsoft Outlook Social Media 100

Make or Break Moments

SEPTEMBER 2, 2010

I found an article written by Alain Thys that was published in 2007 that says it best: It’s funny that when discussing Customer Delight, most people start talking about customer service. Customer service is what companies do to their customers. Think about the relationships you have in your life.

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

OCTOBER 2, 2007

Having looked into the options we have decided to purchase the Interwatch Security system. Executive Coach Training Said on January 27th, 2009 at 12:28 pm Creating a work-life balance can be difficult. Should our camera pick up motion we are sent an email, SMS and phone call – which is great for us. great work stefan.

2007 100

2007 2008 2009 2010 100

Loosely Speaking

OCTOBER 29, 2008

Today, almost 15 years later, I run a fulltime VA business that provides client services and support, a network for VAs with members in 15 countries, VA training and coaching, website hosting and maintenance, a blog that teaches about the industry and I also write books and speak at conferences and events.

2008 100

2008 AT&T Networking Purchasing 100

Recruit CRM

NOVEMBER 8, 2021

Most ATS nowadays integrate seamlessly with google/outlook calendars and various email systems. Software Implementation Charges – You might have to pay to customise the software for your business Make sure you discuss this with the ATS provider before you make the purchase. You end up with less paperwork and a more organised process.

Resume 69

Resume Agencies Social Media Interviewing 69