Budget Customer Service Networking Proposal 
Customers Rock!
MAY 5, 2011
It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet). But customer service is not enough.
The Small Business Blog
NOVEMBER 23, 2009
Build your own network! Rewriting bank regulations will hurt small businesses : In the typical fashion, Congress is now attempting to solve a “crisis&# by creating a new government agency with an unlimited budget and almost unlimited regulatory powers. E-Mail me or follow me. What is Small Business Infrastructure?
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The Small Business Blog
DECEMBER 14, 2009
Build your own network! Darling pledges help for SMEs : The Chancellor announced proposals to help small businesses in his pre-Budget report.Alistair Darling committed £500 million for a capital growth fund to support small businesses and an extension to the Enterprise Finance Guarantee scheme. Starting a Small Business?
The Small Business Blog
NOVEMBER 2, 2009
Build your own network! Big trouble in small business : SMALL business advocates are worried that access to research and development tax incentives will be blocked rather than advanced under proposed changes designed to foster innovation. You ask a question, I answer! Ask me your small business questions, I will answer them ASAP.
The Small Business Blog
DECEMBER 7, 2009
Build your own network! Senate bill won’t change small biz premiums: The Congressional Budget Office predicts the Senate health care reform bill would provide better, but more expensive, coverage in the individual insurance market, while having little impact on premiums for employer-based coverage. — ST.
The Small Business Blog
MAY 12, 2010
Build your own network! I would like to draw your attention to proposals made by HMRC, which could see accountants being forbidden to give even basic financial advice to their clients. The proposed changes in legislation are divisive and give small businesses little chance of success. How to be successful and eco-friendly.
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