Small Business CEO

JANUARY 25, 2010

Maybe you look at maximizing revenue per full-time employee, increasing first call resolution in your contact center or IT expense as a percent of revenue. Is that the right comparison? Your customers, whether they are consumers or businesses, rarely measure you against others in your industry. Make budgeting easier.

Credit Card 40

Credit Card Customer Service PDF Phones 40

Small Business CEO

AUGUST 10, 2012

Think of this: if a customer’s package is late, damaged, or lost, their next purchase could very well be from a competitor. Most consumers like to have shipping options so they can choose one that fits their budget and schedule. One of the first steps when making a decision on shipping services is to identify consumer needs.

USPS 40

USPS Budget Expenses Purchasing 40

Recruit CRM

NOVEMBER 8, 2021

Improved Cost Per Hire We all know most businesses cannot invest hundreds of dollars ongoing through the expensive screening process, every time they have to hire new talent. GetApp , a comparison site for small business software, found that respondents who used an Applicant Tracking System were seeing clear benefits — 86.1%

Resume 69

Resume Agencies Social Media Interviewing 69

Allwork

AUGUST 14, 2023

We’ve used technology to provide customer service. We’ve used technology to acquire customers, and we’ve used technology to help communicate opportunities to investors in ways that I think the bigger folks in the industry haven’t. So, by comparison, they’re full up.

Management 189

Management AT&T Equipment Environment 189