Customers Rock!

MAY 5, 2011

I am so excited to share the news with all of you that I have a book coming out in July! The book is called The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers , being published by John Wiley & Sons. So in a sense, this book has been over 4 years in the making!

Customer Service 100

Customer Service Social Media AT&T Interviewing 100

Productivityist

JUNE 11, 2015

I’m currently writing a book about the themes of success and didn’t know how to organize it. My first attempt was with Ryan Holiday’s notecard system , which works like this: write down anything you might include on a notecard. This ease doesn’t mean my book will be good. It is just well organized.

Holidays 40

Holidays Phones Calendars Twitter 40

Men With Pens

NOVEMBER 29, 2009

Must be that French blood and all…) @Steve – May I present you Case Study Number 3875, James Chartrand. And happy holidays, Akemi – Yes to Me´s last blog. My writing voice changes and sometimes I come off harsher than I’d like. I’m not quiet. Definitely not. (I I think you can attest to that!)

Confidence 40

Confidence 2009 Self Esteem AT&T 40

Men With Pens

FEBRUARY 21, 2010

How intention makes a brand – a quick case study Reply James ( @MenwithPens ) February 22, 2010 at 8:46 am Alright. And yes, I admit to deleting a few that were just pointless, and of the “Happy [Insert Holiday Here]&# variety – not like I could post the same post every year, LOL.

Travel 40

Travel 2010 AT&T 2006 40

Men With Pens

DECEMBER 6, 2009

Not authors who sell books in stores. Holiday Season Kicks Off – 2 Weeks in Review! We know the “Men With Pens&# so when your name goes on an e-book, print book, service, or educational product you’ve build the trust that will have us willing to shell out for a package deal. Not businesses who sell services.

2009 40

2009 AT&T Retirement Twitter 40