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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

These examples have one thing in common: From start to finish, these business people and their teams thrilled their customers. In a study published in Psychological Science , Princeton psychologists Janine Willis and Alexander Todorov reveal that it takes only a tenth of a second to form an impression of someone when you first meet.

Email 262
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Exude Confidence: Image is Perception

Office Dynamics

In 30 seconds, people form all types of impressions about you based almost entirely on what they see – your clothes, hairstyle, carriage, smile, and the rest of your nonverbal communication. Your choices of dress-down attire reflect directly your respect for your workplace, your career goals, and your level of overall professionalism.

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Exude Confidence: Image is Perception

Office Dynamics

In 30 seconds, people form all types of impressions about you based almost entirely on what they see – your clothes, hairstyle, carriage, smile, and the rest of your nonverbal communication. Your choices of dress-down attire reflect directly your respect for your workplace, your career goals, and your level of overall professionalism.

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Experts Weigh in on 17 Investments for a Rich Life

Success

For example, I hired one virtual assistant who is a master of online publishing to help manage my website and another to be my czar of scheduling and handling administration work. For example, if your child wants to be an astronaut, then look at going to the Houston Space Center. Try to focus it on a theme.

Budget 263
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45 Professional Development Books to Level Up Your Career and Your Life

Success

Hill’s principles are candid, some coming from his own experiences and others in the form of entertaining stories. In The Alter Ego Effect , author Todd Herman suggests that we add another element: creating an alter ego to boost our confidence and skills. I fully endorse this book so that everyone can unlock their potential.

UPS 218