Allwork

MARCH 3, 2024

Younger lawyers prioritize a legal workplace that supports flexibility, equality, and collaboration, favoring environments with open spaces and modern aesthetics over traditional “men’s club” interiors; these preferences are reshaping law firm office design. I also like the Zoom rooms adjacent to the atrium.

Legal 299

Legal Collaborate Atrium Cubicle 299

Workplace Insight

FEBRUARY 14, 2023

It was some 15 months ago and three old friends met up for the first time in quite a while (well, we had been through lockdowns etc). Having caught up with each other’s news, the subject turned to industry journals, what the three friends felt the market was missing and the possibility of collaborating in the not too distant future.

Atrium 98

Atrium 2023 Collaborate Environment 98

Service Untitled

SEPTEMBER 22, 2010

In this part of the interview, we talk about how customer service ties in with the different types of American Express cards and how American Express approaches the important topics of empowerment and taking ownership of issues. To read this part of the interview, click “read more” below. I asked him, “What does that mean?”

Interviewing 40

Interviewing Customer Service Credit Card Atrium 40