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Answering Your Phone: Is it You or Memorex?

Make or Break Moments

My blood pressure begins to rise and I haven’t even started the process of getting my questions answered. In this age of emails, voice mail and telecommuting, so many customers are simply seeking a human being to discuss their business or concerns with. How many times do they get it wrong? Imagine how your customers feel?

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8 tips to help you find your way in this tough job market

On The Job

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Tuesday, November 17, 2009 8 tips to help you find your way in this tough job market While I knew there was a good chance the unemployment rate would go up, when I heard the latest figures were 10.2

2009 100
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Will This Tough Job Market Change Generation Y?

On The Job

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Tuesday, December 1, 2009 Will This Tough Job Market Change Generation Y? While I wouldn't wish a recession on anyone, I do believe that it's been a good thing for Gen Y.

2009 100
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Ensuring payroll compliance in 2024: What’s new?

BMT Office Administration

In it, she breaks down all the new payroll compliance changes affecting payroll administration in 2024, including post-pandemic trends that don’t appear to be going anywhere anytime soon. If the incentive is at most $250, it will qualify as de minimis (meaning you don’t have to report on it). How does it do that?

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2 Big Myths About Work You Need to Ditch

On The Job

I recently interviewed an employment law expert, who pointed out there are a lot of myths that employees believe, including the one that they can say what they want at work. While freedom of speech is guaranteed by the First Amendment, what you say around the workplace water cooler can cost you your job. million, she says.

2009 100
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45 Professional Development Books to Level Up Your Career and Your Life

Success

How to Make Sh*t Happen: Make More Money. Create Epic Relationships and Control Your Life By Sean Whalen Nearly all the topics that matter most to us are covered in this book— How to Make Sh*t Happen. Great at Work: How Top Performers Do Less, Work Better and Achieve More By Morten T. So she left to become a writer.

UPS 290