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Raise your hand if you like automated phone message systems…

ProAssisting Blog

GetHuman.com is a website that lists thousands of companies along with their various customer service numbers WITH instructions on how to avoid those automated messages and get to a real human! Just another use of technology to bypass a level of technology that drives me batty. Share it with others.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? You want a little more.

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Book Review: Delivering Happiness By Tony Hsieh

Productivity Bits

Copyright © 2011 Marlon Ribunal. Follow me on t witte r. Any company like theirs would never have weathered the turmoil that almost shut them down hadn’t they turn around the idea that money alone can drive their business into success. Please signup to my email list to receive free updates from Productivity Bits.

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Top 5 Ways of Maintaining Virtual Relationships

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Set aside time each day to answer your email and try to update your website slightly if you have time left over. If email communication is not working well with a particular customer, don’t hestitate to pick up the phone or send a letter instead.

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Top 5 Sales Tips for Small Business

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them.

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The Customer Is Always Right!

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

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Top 5 Tips for Running a Successful Business Website

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. If you can’t get it that way yourself, hire a designer or use a template. Share information about your business and about you – your history and values are important to prospective customers. Your customer service must be top-notch.

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