Remove AT&T Remove Budget Remove Customer Service Remove Holidays
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Of car dealerships and customer service

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Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.

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Tis the season for customer service

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We’re approaching home plate for the 2010 shopping season with the best opportunity to realize a profit after a challenging year of budget minded shoppers. Why not use the opportunity to attract new customers? A customer’s first impression is the most important part of the initial sales experience.

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Announcing my first book: The Hidden Power of Your Customers

Customers Rock!

It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet). But customer service is not enough.

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Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

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And it’s customer appreciation day!

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In Arizona, at the Oro Valley Public Library, customer appreciation cards are given to everyone when they make a purchase at one of the bookstores for more than $5. Customer appreciation day at a Silver City t-shirt store in Las Vegas is giving 10 percent off on all purchases and handing out bottled water and snacks to all customers.

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Small Business News World Round-up – 2009/12/08

The Small Business Blog

Ringing in the Holiday but Sharing the Bil l: For small businesses, shared office parties offer the feel of a big event at a lower cost — and without the planning headaches. [link] 1 week ago Ted Turner: "If you have an olive, you want an olive tree. You want a little more. You want the whole tree." 1 week ago More updates.

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Don’t forget to say thank you for your business

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Didn’t our mothers teach us just that? There are many ways to show our appreciation, so depending on your budget, time restraints, size of your business, or even the type of business, here are some tried and true examples that might come in handy: Have a thank you party with a theme. Thank your employees for a job well done.