Office Dynamics

APRIL 2, 2015

Excellent calendaring skills. Customer-service focused. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent time management skills. Good listener. Professional presence. Keeps delicate information private. Political knowledge. Anticipation of needs.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Jen Lawrence

MARCH 25, 2019

Years ago, I was working myself to insanity because I felt an overpowering sensation of indebtedness to my job and an unwavering commitment to an unscalable definition of good customer service. Good customer service meant dealing with every single task with a sense of accessibility and urgency. This isn’t urgent!”

Customer Service 69

Customer Service AT&T Assertiveness Social Media 69

Jen Lawrence

MARCH 25, 2019

Years ago, I was working myself to insanity because I felt an overpowering sensation of indebtedness to my job and an unwavering commitment to an unscalable definition of good customer service. Good customer service meant dealing with every single task with a sense of accessibility and urgency. This isn’t urgent!”

Customer Service 40

Customer Service AT&T Assertiveness Social Media 40