article thumbnail

‘Power Doesn’t Come from a Title’

Success

Already a successful Xerox salesman in his early 20s (his secret: he worked through lunch, catching elusive decision-makers eating at their desks), the company sent McDermott to Puerto Rico when he was 29 to “turn around its failing business,” according to a Harvard Business Review article by McDermott. I wouldn’t miss it,” he says.

article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. What if you searched out cool articles about clients’ hobbies and shared them? times the impact of spoken ones. Keep them coming back.

Email 262