Success

JULY 17, 2022

Your prospects are concerned that later, after purchasing from you, someone else in the company will ask why they didn’t choose a cheaper competitor. To that end, you provide them with proof, an analysis showing the greater value produced by what you sell. They don’t want to be embarrassed by appearing to be poor negotiators.

Expenses 208

Expenses Purchasing 2014 Negotiating 208

Allwork

DECEMBER 6, 2022

 People interacting with these companies can feel safe, secure, and confident when purchasing their products or services.   . goLance Culture Case Study . They’re referred to as “endearing firms” because they create an emotional connection with their stakeholders, while prospering and delivering value to society. People interacting

Confidence 246

Confidence 2023 Environment Purchasing 246

Customers Rock!

APRIL 14, 2010

Countless reports and case studies have proven this linkage. A recent report that caught my attention is Watermark Consulting’s 2007-2009 performance analysis, which examines Forrester’s 2007 Customer Experience Index and shows how customer experience leaders outperform laggards in the stock market. You get the picture.

Social Media 100

Social Media 2007 2008 2009 100