Allwork
DECEMBER 10, 2023
Why you should (or shouldn’t) work with freelancers After learning about Fishkin’s past hiring experiences, we decided to do our own analysis on the subject — comparing full-time marketing employees to outsourced agency and freelance talent. Her secret? She shares an onboarding document with every new freelancer. “It
Workplace Insight
MAY 16, 2022
A third (33 per cent) of business owners (who say their organisation has increased project working methods) have existing internal processes which allow them to monitor projects as they are ongoing, while only 18 per cent actively perform post-task analysis in order to identify areas for improvement.
Customers Rock!
APRIL 14, 2010
Countless reports and case studies have proven this linkage. A recent report that caught my attention is Watermark Consulting’s 2007-2009 performance analysis, which examines Forrester’s 2007 Customer Experience Index and shows how customer experience leaders outperform laggards in the stock market. Image credit: TommL ).
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