Small Business Checklist: Business Process Outsourcing | THE SMALL.
The Small Business Blog
OCTOBER 18, 2007
Get references, if you can. Anybody who has been in business for 12 month or more should be able to give you at least one or two references. Negotiate a back-up deal if you can, so if your primary provider falls ill, you have a back-up, or divide the work between two or more service providers to begin with. Get a back-up.
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