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What Companies Can Learn from the Southwest Airlines Crisis

Success

Most travelers anticipate holiday air travel to be fraught with minor annoyances, winter weather and a greater volume of fliers—all likely to lead to a few hours’ delay or even some cancellations. who notifies each crisis team member) and contact information for external audiences (media, regulatory agencies, etc.).

Learning 243
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12 Last-Minute Gift Ideas For Digital Nomads

Allwork

Having lots of bulky baggage is not ideal when you’re trying to travel light, so gifting experiences, digital gifts, or small items is ideal. . Small, portable gifts like a travel adaptor or chic and practical laptop stand make great tangible presents for any occasion. . Wireless travel massage pillow .

Gifts 284
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Fighting—and Winning—Above Your Company’s Weight Class

Success

When my client ships the tools, it also sends in teams of skilled salespeople to help each client set up jobs, train employees and answer questions, therefore providing a more-valued (and higher-priced) commodity. One of my clients in the travel industry competes effectively by customizing the experience.

Travel 200
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Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

Back when I used to work for advertising and marketing agencies, the client would choose from a list of agencies they had heard of and get us to pitch. All the agencies on their list could do the work, and had trust in the field built through reputation and client roster.

2010 40
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Free Blog Posts | Men With Pens

Men With Pens

Holiday Season Kicks Off – 2 Weeks in Review! Prices always tend towards marginal costs. GM wants to sell their cars for higher prices so they can actually make a profit, but customers don’t really care. And I’m not too worried about it either. Dave Doolin´s last blog. Jack Busch´s last blog.

2009 40