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How not to act when customer service fails miserably

Service Untitled

Too many companies don’t put the time or effort into proper training. Keep good records of everyone you speak with, and be persistent; again without being rude, and when all else fails, never be afraid to turn to government agencies, Better Business Bureau, or social media.

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Bank of America Announces New Program to Help Spur Small Business Lending Nationwide

Small Business CEO

SBA and USDA microloans are made through local nonprofit lenders, which also provide business training and technical assistance. To access the capital, nonprofit lenders participating in these federal loan programs must set aside loan loss reserves at levels of up to 15 percent of the capital provided by the agencies.