Remove Agencies Remove Credit Card Remove Customer Service Remove Social Media
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How not to act when customer service fails miserably

Service Untitled

This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?

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5 Steps To Fixing Negative Reviews In Google Places aka Google Plus Local

Small Business CEO

Positive reviews from sites such as Yelp, Foursquare and especially Google Places (aka Google Plus Local) not only further boost your search engine rankings, they also provide customers with the confidence they need to get out their credit cards. Assign 1-2 (or more) members of staff to monitoring social media channels.

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Small Business World News Round-up - 2009/11/17

The Small Business Blog

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Proposed City Cut in Small Business Aid Stirs Backlash : Agencies that help small businesses say they need more assistance, not less, in hard times.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Majority of SMEs have bad credit rating : Nearly two-thirds of small businesses have a bad credit score, says credit referencing agency Graydon UK.

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Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. And that was, you know, that was a whole other level to really see one of them was an owner of the company.

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