Service Untitled

AUGUST 8, 2011

The old-fashioned customer service agents spent most of their time on the phones trying to resolve problems, but now such quick social media outlets as Twitter can quickly lead to a firestorm of criticism if not handled immediately. What are the golden rules of knock-down, kick-butt, customer service? Whether we.

Customer Service 40

Customer Service Social Media Training Agencies 40

Service Untitled

MARCH 10, 2011

New Jersey Transit, America’s third-largest public transit agency has introduced a new initiative called the “Scorecard.&# Its purpose is to rate customer service response times and on-time performance of bus and rail lines, crime statistics, ridership, and revenue per hour. Will the agency do a follow-up?

Agencies 40

Agencies Customer Service Promotion Confidence 40

Energage

SEPTEMBER 4, 2017

And yet, one report after another still names employee engagement and workplace culture at the top of a CEO’s many challenges: • The Conference Board’s annual CEO survey lists six top challenges for CEOs today, five of them related to engaging and aligning talent. We can have observations, but the survey bears them out.

2017 58

2017 Customer Service Training Skills 58

The Small Business Blog

DECEMBER 14, 2009

The small gain, along with a fifth straight increase in sales, raised hopes that businesses will begin restocking their depleted shelves, helping… Most small businesses plan no ‘09 bonuses, survey shows : More small-business employees can expect no end-of-year bonuses or gifts for 2009. — ST.

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2009 UPS 2007 2008 100

The Small Business Blog

NOVEMBER 23, 2009

Rewriting bank regulations will hurt small businesses : In the typical fashion, Congress is now attempting to solve a “crisis&# by creating a new government agency with an unlimited budget and almost unlimited regulatory powers. Private Lender :Where can entrepreneurs go when the bank says, “No&# ? 2010 may be no better.

UPS 100

UPS 2007 2008 2009 100

The Small Business Blog

OCTOBER 26, 2009

Canadian small businesses report card : Ninety eight per cent of small business owners gave their companies a passing grade in a recent TD Canada Trust Small Business Survey, which asked 1002 small business owners with fewer than 20 employees to score their performance during the past year.

2009 100

2009 UPS 2007 2008 100

Recruit CRM

NOVEMBER 8, 2021

An Applicant Tracking System (ATS) simplifies the hiring process for any agency recruiter and HR department. A recent online survey conducted by Recruit CRM revealed that more than 98% of recruitment agencies with 10 recruiters or more used an Applicant Tracking System. said their ATS had increased the speed at which they hire.

Resume 69

Resume Agencies Social Media Interviewing 69