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Set Stretch Goals

Office Dynamics

From Joan Burge’s new book, Joan’s Greatest Administrative Secrets Revealed (2018). THE BROCHURE PROMOTING AN administrative training pro­gram said, We will never make you do anything you don’t want to do. I am confident traveling and going to unfa­miliar places. Oh heavens, I thought! How do you think a person grows?

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How to Respond to Workplace Conflict

Office Dynamics

This stands in our way of being productive. You don’t feel confident or happy when you are in conflict with co-workers or even a customer. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Conflict can hold you back from being your best and giving your best.