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How to Respond to Workplace Conflict

Office Dynamics

Every day, we can face conflicting views, opinions, approaches to a project or differences about when to host an event. This is an important skill to develop for any individual who has to work with others. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®.

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How to Impact Your Work by Rephrasing What You Say

Office Dynamics

I was going to be gone for a few days to conduct an administrative training program. During the previous years when I was working on something or getting ready to start a new project, like 99% of assistants, Jasmine would normally ask: • “Is there anything I can do for you?”. • “Is there anything I can help with?”.