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The Power of One

Office Dynamics

I started administrative training in a few of the companies where I worked. I started Office Dynamics in 1990, when there was no one company specializing in in-depth training for administrative professionals. There were training companies like Skillpath and AMA but they offered tons of programs for all types of careers.

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How to Respond to Workplace Conflict

Office Dynamics

Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques. Build a wider networking circle and remain balanced in your at-work relationships and interactions. It may be uncomfortable enough that you dread going to work. Take Charge.