Administrative Professionals Assertiveness Negotiating Report 
Office Dynamics
APRIL 21, 2016
The negotiator is someone who usually tries to make up the rules as she/he goes along. For example, if a negotiator sees a co-worker drinking at lunch, they might wait to see if the behavior affects her/his job in any way, to see if it happens again or if anyone else notices. Here’s an example of putting the tool into practice.
Office Dynamics
APRIL 26, 2016
Ask questions to assess degrees of urgency, and practice negotiating timelines or redirecting requests. Shelagh Donnelly is the founder and publisher of Exceptional EA ( [link] ), an online resource for administrative professionals that’s read in more than 130 countries. What to do?
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